Privacy Policy

Last Updated: 04.07.2025

Thank you for choosing K12 Hunar. We are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of security and compliance.

This Privacy Policy outlines how we collect, use, and protect your personal data when you use our software and services.

Compliance

This policy is published in accordance with the applicable data protection laws in India, including:

Section 43A of the Information Technology Act, 2000

Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011

The Digital Personal Data Protection Act, 2023

Information We Collect

We collect personal information and sensitive personal data or information (SPDI) to deliver and improve our services.

We may collect your name to personalize communication and support. Your contact details such as email address, phone number, and mailing address help us send updates and provide assistance. School or institution name and country are used to track and manage institutional data efficiently.

We also collect device and server information, including IP address, browser type, operating system, language preferences, and geolocation data. Cookies are used to improve your browsing experience and collect analytics data.

How We Use Your Information

We use your information to manage user accounts, permissions, and preferences. This includes maintaining academic records, processing fee payments, and storing transaction history.

Your contact information is used to send service-related communications such as account alerts, fee reminders, and institutional updates. You may also receive promotional messages, which you can opt out of at any time.

Information Sharing

We may use third-party platforms for data collection, especially during campaigns or when forms are submitted on social media platforms. These third parties help us understand our users and improve our services.

We may also disclose information if legally required to comply with court orders, government requests, or to enforce our terms of service and security measures.

Eligibility Criteria

K12 Hunar’s services are available only to users aged 18 and above. We do not knowingly collect information from individuals below 18 years of age. If such data is detected, it will be removed from our systems.

Security Measures

We implement industry-standard security tools and practices such as firewalls, antivirus software, and role-based access control to protect your personal data.

Data transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols to prevent unauthorized access during transmission.

Legal Framework and Data Protection

K12 Hunar is fully compliant with the Digital Personal Data Protection Act, 2023.

We ensure that data is collected and processed only for lawful and specified purposes. Consent is obtained before collecting sensitive personal data. We follow the principle of data minimization and notify relevant authorities in the event of a data breach.

Your Rights and Choices

You can access and update your personal information through your K12 Hunar account settings. If you find any information to be inaccurate or outdated, you may request corrections.

You can opt out of promotional emails and messages by following the unsubscribe instructions or contacting us directly. Please note, service-related updates cannot be opted out of, as they are necessary for maintaining your account and services.

Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on our website along with the revised update date. We encourage you to review the policy from time to time to stay informed.

Your Consent

By using K12 Hunar’s services, you agree to the terms of this Privacy Policy, including the collection, use, and sharing of your personal information as described above. Declining to provide certain data may limit your access to our platform and services.

Dispute Resolution

Any disputes related to this Privacy Policy will be governed by the Arbitration and Conciliation Act, 1996.

All arbitration will be conducted in Patna, India, with one arbitrator appointed by mutual consent. Both parties will bear their own legal costs, and share the arbitrator's fees equally. Either party may approach a court for urgent injunctive relief if necessary.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact:

K12 Hunar

Mahavir Path, New Bangali Tola, Patna, Bihar – 800001, India

Email: info@k12hunar.com

Phone: +91 844 000 1201

Website: k12hunar.com